Imagine Sarah, a busy working mom scrolling through Facebook during her lunch break. She spots an ad for a pair of shoes that catches her eye. Excited about the deal, she clicks on it—who doesn't love a good bargain, right? But instead of a smooth shopping experience, she's met with a slow-loading website, confusing navigation, and glitches at checkout. After finally making her purchase, she receives no confirmation email, no tracking details, and starts to wonder if she's be
