Top Order Tracking Apps for Shopify in 2025
- notifyrushupdates
- Dec 27, 2025
- 3 min read
Running a Shopify store is like steering a ship through busy waters. You want your customers to feel confident and excited about their orders. But how do you keep them in the loop without drowning in messages? The answer lies in the right order tracking app. In 2025, these tools are more powerful and user-friendly than ever. Let me walk you through the best options that can help you boost customer satisfaction and reduce complaints.
Why You Need Order Tracking Apps for Shopify
Imagine this: a customer eagerly waits for their package, but they have no clue where it is. Frustration builds, and they might even reach out to you with questions. That’s where order tracking apps come in. They act like a GPS for your shipments, giving your customers real-time updates and peace of mind.
Order tracking apps for Shopify do more than just show the status of a package. They help you:
Reduce customer inquiries by providing automatic updates.
Build trust with transparent communication.
Enhance the shopping experience with branded tracking pages.
Save time by automating notifications.
If you want to keep your customers happy and your support team sane, these apps are a must-have.
Top Shopify Order Tracking Apps to Watch in 2024
Let’s dive into some of the best order tracking apps that can transform your Shopify store’s customer experience this year.
1. Notify Rush
Notify Rush is quickly becoming a favorite for Shopify store owners who want to stay ahead in customer communication. It’s designed to proactively manage updates about orders and inventory. What sets it apart is its focus on reducing complaints by sending timely, relevant notifications.
Automated and manual email alerts keep customers informed at every step.
Customizable messages let you add your brand’s personality.
Notification alerts keep store owners updated about important events of the store like refunds, high risk orders, unshipped orders etc.
Easy integration with Shopify’s backend.
If you want a tool that’s more than just a tracker, Notify Rush is worth a look.
2. AfterShip
AfterShip is a classic choice with a solid reputation. It supports over 700 carriers worldwide, so no matter where your customers are, they get accurate tracking info.
Real-time tracking updates.
Branded tracking pages.
Bulk tracking for multiple orders.
Analytics to monitor delivery performance.
It’s perfect if you ship internationally and want a reliable, all-in-one solution.
3. Tracktor
Tracktor is known for its simplicity and effectiveness. It’s easy to set up and offers a clean interface for customers to check their order status.
Supports multiple carriers.
Customizable tracking page.
Automatic notifications.
Free plan available for small stores.
If you’re just starting out or want a straightforward app, Tracktor fits the bill.
4. Parcel Panel
Parcel Panel focuses on providing a seamless tracking experience with detailed shipment updates and delivery timelines.
Real-time tracking with map views.
Multi-language support.
Customizable notifications.
Integration with Shopify and other platforms.
It’s a great choice if you want to impress customers with detailed, transparent tracking.
5. Shipway
Shipway offers a comprehensive tracking and notification system that covers SMS, email, and WhatsApp.
Multi-channel notifications.
Branded tracking pages.
Return management features.
Supports multiple carriers.
If you want to cover all communication bases, Shipway is a strong contender.
How to Choose the Right Order Tracking App for Your Store
Picking the right app can feel like choosing a needle in a haystack. Here’s how to narrow it down:
Consider your shipping volume and destinations. Some apps excel with international carriers, others focus on local delivery.
Look at notification options. Do you want SMS, email, WhatsApp, or all three?
Check customization features. Branded tracking pages can boost your brand image.
Evaluate pricing. Some apps offer free plans or pay-as-you-grow models.
Read user reviews and support quality. Good customer service is a lifesaver.
Remember, the best app is the one that fits your unique needs and helps you build stronger customer relationships.
Boost Your Store’s Customer Experience Today
Integrating a shopify order tracking app is like giving your customers a backstage pass to their order journey. It turns uncertainty into excitement and questions into confidence. Plus, it frees you up to focus on growing your business instead of answering the same “Where’s my order?” emails.
If you want to reduce complaints and keep your customers smiling, start exploring these apps now. Your customers will thank you, and your support team will breathe easier.
Ready to take your Shopify store to the next level? The right order tracking app is just a click away.
Feel free to experiment with these tools and find the perfect fit. After all, happy customers are the wind in your sails!