Smart Notifications for Shopify Stores — Stay Ahead of Issues with Notify Rush

Running a Shopify store is exciting… until things start piling up — delayed shipments, product returns, high-refund products… and suddenly you feel like you’re putting out fires all day.

If you’ve ever wished someone would tap you on the shoulder and say:

“Hey, you might want to look at this before it becomes a big problem…”

Then let me introduce you to one of the most powerful features in Notify Rush — Smart Notifications.

This simple feature has genuinely transformed the way I monitor my orders, refunds, and overall store health — without staying glued to spreadsheets or dashboards all day.

What is Notify Rush?

Notify Rush is a Shopify app designed to help merchants communicate better with customers — especially when there are delays, backorders, or product issues.

✔ Send bulk emails for delays

✔ Notify customers instantly about order updates

✔ Improve transparency → happier customers → fewer angry emails 😄

But besides helping you send emails, Notify Rush also helps you stay updated about what’s happening behind the scenes in your business.

This is where Notifications step into the spotlight.

Why Smart Notifications Matter without Shopify Notifications system

Let’s be honest… Shopify does NOT give us easy alerts for things that are slowly hurting revenue:

❌ Orders stuck in fulfillment

❌ A product getting refunded again and again

❌ A sudden spike in refunds

❌ Thousands of orders not shipped on time

These problems don’t scream — they whisper.

Until one day you wake up to:

📉 Bad reviews

😡 Upset customers

💰 Refund losses

🚫 Support flood

Notify Rush protects you from these surprises.

Meet the Notification Center — Your Store’s “Health Check-Up”

Inside Notify Rush, there is a simple Notifications option in the left menu (super easy to find!).

You will see a list of alerts like:

• “5 refunds in last 7 days”

• “1559 orders not shipped in 1 day”

• “1 product with multiple refunds”

Each alert also shows the severity, date, and what type of issue it is.

These notifications arrive automatically based on rules you set — so you never miss anything important.

Go Deeper with “View Details”

Let’s say you receive an alert:

📌 “5 refunds in last 7 days”

You click View Details, and now you can see:

Notification Overview

• Type: High Refunds

• Severity: Critical

• Total Orders Affected

• Created Date

  
  

Detailed Order Breakdown

A table shows:

Order #

Customer

Email

Ordered Products

Refund Amount

Order Total

This is like gold for decision-making! You instantly know:

✔ Which product is causing refund problems

✔ Who the customers are

✔ How much money you lost

✔ If the issue is growing over time

No more guessing. No more digging through reports.

Take Action Before Customers Complain

Once you’re aware of a problem, you can instantly act:

🛠 Contact the supplier for the defective product

✉ Send apology emails from Notify Rush (bulk emails FTW!)

🚚 Speed up shipment issues

📦 Replace or discontinue a troublesome product

🤝 Calm down upset buyers proactively

It helps you control the situation instead of reacting to chaos.

Customize Notifications Your Way

Every store is different — so Notify Rush allows full control through the Settings button on the Notifications page.

You can configure:

Setting	What It Does
Enable / Disable	Turn specific alerts on/off
Days Threshold	How many days count as “delayed”
Refund Count Threshold	When should a product trigger alerts
Time Period	Track issues over X number of days
Frequency	How often you want alerts — daily/weekly

How to Use Notifications in Notify Rush (Step-by-Step Guide)

Notifications in Notify Rush keep you informed about critical events in your Shopify store like:

• Orders that haven’t been shipped on time

• A sudden spike in refunds

• Specific products getting refunded again and again

Instead of manually checking reports, Notify Rush watches things for you and sends notifications automatically based on the rules you configure.

Step 1: Open the Notifications Section

1. Log in to your Shopify Admin.

2. From the left sidebar, click on Apps → Notify Rush to open the app.

3. In the Notify Rush left menu, click on Notifications

   
   

This is how it looks inside the app:

Step 2: View the List of Notifications

After clicking on Notifications, you’ll see a list of all generated alerts.

On this page, you’ll find:

• Title – A short description of what happened.

  • Example:

    • 5 refunds in last 7 days

    • 1559 orders not shipped in 1 days

    • 1 product with multiple refunds

• Type – The category of the notification, such as:

  • High Refunds

  • Unshipped Orders

  • Product Refunds

• Severity – How serious the issue is.

  • Example: Critical or Info

• Date – When this notification was created.

• Action → View Details – Button to open the full details of that specific notification.

  
  

You’ll also notice a Settings button in the top-right corner of this page. We’ll come back to this in a moment.

Step 3: Open a Notification and See Full Details

To understand what’s really happening behind a notification:

1. From the list, find the notification you’re interested in.Example: “5 refunds in last 7 days”

2. Click the View Details button on the right.

   
   

You’ll be taken to the Notification Detail page.

3.1 Notification Summary (Top Section)

Here you’ll find a quick overview:

• Type – For example:

  • High Refunds

  • Unshipped Orders

  • Product Refunds

• Severity – Shows how important the issue is.

  • Critical usually means you should take action quickly.

• Created – The exact date and time when Notify Rush generated this notification.

• Total Orders – How many orders are affected by this issue.

• Message – A human-readable explanation.

  • Example: “You have received 5 refunds in the last 7 days, totaling 1510.68 INR.”

    
    

This summary helps you quickly understand what happened, when it happened, and how big the impact is.

3.2 Detailed Report (Table Section)

Right below the summary, you’ll see a Detailed Report table.

Typical columns include:

• S No. – Serial number, just for easy reference.

• Order # – The Shopify order number (for quick search inside Shopify).

• Customer Name – Who placed the order.

• Customer Email – Useful if you want to email or contact them.

• Ordered Products – Products that were part of the order.

• Refunded Products (for refund notifications) – Shows which items were refunded.

• Order Total – Total value of the order.

• Refund Amount – How much was refunded (for refunds notifications).

  
  

This table gives you everything you need to:

• Identify which customers were affected

• See which products are causing problems

• Understand how much money is involved

  
  

You can now decide whether to:

• Contact the supplier

• Stop selling a faulty product

• Send bulk emails from Notify Rush to update customers

• Improve your internal shipping or fulfilment workflow

Step 4: Configure Notification Settings

Now let’s look at how you control what kind of notifications you get and how often you receive them.

1. Go back to the Notifications page (list view).

2. Click the Settings button at the top-right.

You can control the below configuration on Settings page

• Enable or Disable Specific Notifications

• Days Threshold

• Refund Count Threshold

• Time Period (Days)

• Frequency of Notifications

If you’re already using Notify Rush — explore the Notifications feature today. This feature is not present in Shopify notification system.

And if you haven’t installed it yet… you’re missing out on one of the simplest ways to protect your revenue.

👉 Install Notify Rush here: https://apps.shopify.com/notify-rush

Stay informed. Stay prepared. Stay successful.